1. Order Processing & Shipment

• Same-Day / Next-Day Shipping
  – Orders placed on a working day will be shipped on the same day, subject to logistic-partner availability.
  – Orders placed on Sundays or Public Holidays will be shipped on the next working day.
• Shipment Confirmation
  – Once your order is confirmed and dispatched, you’ll receive an email (or SMS) with your tracking number and link.

2. Delivery Timeline

• Estimated Delivery
  – You can expect to receive your order within 7 days of confirmation.
  – In rare cases (remote locations, customs delays for international orders, etc.), delivery may take longer; we’ll notify you if we anticipate any significant delay.

3. Dispatch Days

• We dispatch parcels every day except Sundays and Public Holidays, subject to our logistic partners’ operations.

4. Tracking Your Order

1. After dispatch, you’ll receive an email/SMS with your tracking link.
2. You can also log in to your account on our site to view real-time status updates.