SGR Corporation

Order Cancellation Policy

Cancellation & Return Policy

we strive to provide you with the best shopping experience. Please read our Cancellation and Return Policy carefully before placing an order.
  • Cancellation Policy
We understand that plans can change. To make the process smooth and hassle-free, here is our cancellation policy:
✅ Before Shipment
  • If you cancel your order before it has been shipped, you are eligible for a full refund.
  • To cancel, please contact our customer support team immediately with your order number.
🚚 After Shipment
  • If your order has already been shipped, you may still cancel, but the refund will be processed after deducting.
  • Shipping costs (both outbound and return).
  • Any transaction or service fees charged by payment processors.
  • Refunds will be issued to your original payment method once the item is returned and inspected (if applicable).
  • Return Policy
We only accept returns under specific conditions to maintain hygiene, safety, and product integrity.
✅ Eligible Reasons for Return
  • You received a damaged or defective item.
  • You received the wrong product or package.
❌ Non-Eligible Returns
  • Items that are opened, used, or tampered with.
  • Return requests made after the allowed time window.
  • Change-of-mind returns are not accepted.
  • Important Conditions
We only accept returns under specific conditions to maintain hygiene, safety, and product integrity.
  • The product must be unused, unopened, and in its original packaging.
  • You must initiate the return request within 24 hours of delivery.
📅 Return Time Limit
  • You must initiate the return request within 24 hours of receiving your order.
  • Claims made after this period may not be eligible for refund or replacement.